Changing Customer Expectations in this Crisis and How to Respond to Them

In recent times, businesses around the world are trying to re-align themselves on how to run their operations more smoothly, sell or market their products amidst changing customer behavior, and align themselves to the paradigm shifts that the current crisis has brought us.Every business must therefore focus on understanding new consumer buying behavior, enhancing communication with all key stakeholders, and rapid digitalization. They need guidance on how to really adjust to the new normal.Join this episode of Re-Invent your Business series by CMR and BizAneKdotes to hear renowned serial entrepreneur, K. Ganesh in conversation with the CEOs and co-founders of some of his prominent investee companies.

Key Highlights

• Understand changing customer expectations and how to define new success matrix to serve them
  
• Find out which technologies will get embedded in work-life and become center stage
  
• Learn how to re-design your business and make it Covid-Resistant by spotting new opportunities
  
• Learnings from the founders of Ganesh’s other key investee companies like Portea Medical, Housejoy, Homelane, and feedmybangalore