Business operations mean executing recurring tasks in the front-office and back-office areas and managing the projects and programs that help the organizations to improve operational excellence and to prepare for a better future.

Now in the 4th Industrial revolution, due to the fusion of technologies, it is imperative to digitalize the pillars of business operations, that is, Business Processes, Workplaces, and Operating Models.

Join this Webinar to understand how business leaders can reduce their operational costs, and increase productivity, improve business predictability agility with nearly autonomous operations using lean digital business excellence model and practices from expert Speakers.

Key Highlights:

  • Execute business projects and programs to prepare organizations for the digital future
  • Build Digital Business Processes for Optimizing Human Interventions
  • Build Digital Workplaces – Create a digital culture and workplaces to race & Work with Digital Workers (Robots, chatbots, Cobots, etc.)
  • Implement Digital Business Operating Models with significant changes in structure, roles, policies, and business rules, and enable remote operations

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Key Highlights:


Find out the challenges of making virtual meetings more effective

Discover technologies that can enhance participants’ productivity


Learn how to create a productive Work from Anywhere environment

Get insights on how to train participants on enhance their presence

Who should attend:

Founders/Chairman/Director/CEOs of startups and SMBs; CIOs/CTOs/IT Heads/Data Scientist/AI Experts/Chief Data Officers

Join this webinar to find out how to make a lasting impression in virtual meetings by empowering the Work from Anywhere environment.

Who Should Join:

CIOs/CTOs/CDOs/VP-IT/IT Decision makers

About the Speaker:

V Srinivasa Rao (VSR)
Chief Digital Advisor & Consultant | Author of Lean Digital Thinking |Chief Digital Officer | Chairman & MD, BT&BT | Chairman, Open Digital Innovation WG, IET India | Speaker | Author| Social Entrepreneur

V. Srinivasa Rao (fondly called VSR) has over 26 years of experience, out of which the past 8 years have been spent helping organizations digitize their businesses. VSR was instrumental in driving the digital charter of Tech Mahindra as de-facto Chief Digital Officer and provided leadership to transform 19 business units and 20 practice and delivery units.

VSR has defined the world’s first Digital Business Excellence standard called Lean Digital Thinking, wherein he helps CxOs, Business unit heads and leaders to identify their digital strengths and weaknesses to implement solutions and transformation roadmap by leveraging various digital technologies.



03:00 p.m

Welcome by CMR

03:05 p.m

Masterclass: Customer Management with Data Science
by Anish Nauhria Director, Data Science, American Express

03:35 p.m

Power Session: Driving Data Science Innovation with Z by HP
by Prerna Daga Business Development Manager for Data Science, HP

03:50 p.m


04:00 p.m

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